Free tool for clinic teams

A thoughtful reply starts here.

Create a public reply from a few choices, then make it your own. Start with general wording and leave individual care details out.

Shape your reply

Choose what to acknowledge. Keep individual care details out of a public reply.

Reply choices

Overall feedback

PositiveMixedNegative

What is it about?

Tone

Office phone (optional)

Use a public office number for anyone who wants to follow up privately.

Changing these choices keeps your edits until you create another draft.

For your team to review

Your reply

Stays in this browser

Edit your reply

Thank you for sharing both what stood out and what could be better.

Feedback helps our team understand what people value and where to focus.

Please contact our office if you would like to discuss this directly.

This is a starting point. Edit it in your team’s voice. Draft text is not sent to HealthspanLedger or saved when you leave.

Before you post

Avoid confirming a person’s visit, treatment or other private details.
Check the contact number and remove promises your team cannot keep.
Review the final wording, then post it in your existing review platform.

Interactive choices need JavaScript. You can select the sample reply above, copy it with your device’s Copy command, and adapt it using the checklist.

Back to clinic tools